Digital Arena: Significance of User friendly ‘Contact us’ Page on Website

Contact us page gets more views when compare to other pages of the website. So let us have clear view about “Significance of User friendly contact us page on website over Digital Arena”. This is the place where customer connects to the business for taking products or services, easier way to connect with service provider directly.

We have already view that many website have very much complicated navigation or user face difficulties to connect service provider. Contact us page requires much attention and user friendly contacting procedure to be added, so that any user can easily connect via provided contact details. As a professional having user friendly contact us page will easily convert visitors into valuable customers for your business. Let us define by main reason to have contact us page on your website.User can connect through various means that is through sending email, contact number, live chat, sending direct letter as per the contact details mentioned on contact us page of the website.

There are many people now a days using mobile devices with Internet connectivity, its very easy for you to take contact number and save it in your contact database so that whenever it is required can reach till your valuable customers.

Have a look which are the details required to be mentioned on contact us page of website:

Some websites mention basic info such as company name, permanent address, contact number and email address while some websites includes form to be filled for inquiry. Most of websites now a days mention maps, as essential part is where exactly contact page is located on website some have separate page, some websites include contact details on the footer part and some at the header part of navigation which can easily viewed by visitors.

Important considerations need to focus before designing contact us page

  • Keep it Error Free
  • Make is simple
  • Eye catching design
  • User friendly drop down menu
  • Highlight brand-name
  • Keep it responsive
  • Include Google map
  • Provide valid contact details

Really it is very important to have contact us page on website which should be easily visible, thus visitors will not get any difficulties to connect through contact page. See to that this page includes proper as well valid contact details or else request form but it shouldn’t be like advertising your brand name, it must include simple and user friendly drop downs rather then complicated. As this page act as intermediate between customers and service provider, make sure to provide easier way for customers to connect with you directly as per details mentioned on contact us page of website.

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