Back end Server Support and Upgrades
Kernel, Apache (ver 1, 2, 2.2.x), PHP (ver 4.x and 5.x), Mysql (ver 4.x, 5.x), Perl, Exim, FTP, WHM/CPanel, etc.
WHM/CPanel Technical Issues
System updates, debugging errors, patching bugs, system compatibility checks.
Initial Server Setup
If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use!
Server Backup Restoration
If your server requires a restore, we'll restore all of your backups returning your server back to normal.
If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server. You must have root access and CPanel running on both the old server as well as the new server.
Unlimited Admin Work Time
We do not limit the amount of work we do for you, and we do not have any additional fees!
Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you!
Within 6 Hours Response Time Guarantee
Statistically, most tickets are responded to in less than 1 hour.
Disaster Recovery and Hack Recovery
If your server is crashed or hacked, we will determine the cause and rebuild your system from backups.
System Security, Optmz. and Hardening
Performed upon your request as often as you would like. We have a comprehensive list of security software we install and support listed below. If you have any special security requirements, please contact us.
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