Server Management

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Back end Server Support and Upgrades

Kernel, Apache (ver 1, 2, 2.2.x), PHP (ver 4.x and 5.x), Mysql (ver 4.x, 5.x), Perl, Exim, FTP, WHM/CPanel, etc.

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WHM/CPanel Technical Issues

System updates, debugging errors, patching bugs, system compatibility checks.

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Initial Server Setup

If you have a new server, we'll setup and configure the server completely from scratch to get the server ready for your use!

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Server Backup Restoration

If your server requires a restore, we'll restore all of your backups returning your server back to normal.

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Server Migration

If you are moving accounts from one server to another, we will migrate them for you from the old server to the new server. You must have root access and CPanel running on both the old server as well as the new server.

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18 x 7 x 365

If your server is down, we will follow your instructions to reboot it by either contacting data center or accessing reboot port. Our response time on reboots is Guaranteed within approx. 15-30 minutes!

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Unlimited Admin Work Time

We do not limit the amount of work we do for you, and we do not have any additional fees!

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Monitoring Stats

Access your monitoring stats online, in addition to our weekly uptime reports e-mailed to you!

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Within 6 Hours Response Time Guarantee

Statistically, most tickets are responded to in less than 1 hour.

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Disaster Recovery and Hack Recovery

If your server is crashed or hacked, we will determine the cause and rebuild your system from backups.

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System Security, Optmz. and Hardening

Performed upon your request as often as you would like. We have a comprehensive list of security software we install and support listed below. If you have any special security requirements, please contact us.

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3rd Party Software Installation

3rd Party Modules Installation like Fantastico, RVSkin, CpanelPro, CpanelXp, ClamAV, Mailscanner, URCHIN, ZendOptimizer, Ioncube, GD, Curl, Freetype, Eaccelerator, Ruby on Rails, ImageMagick, Perl modules, etc..

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